Billing

Reservations and trips

Reservation is billed in 30 min intervals. If your reservation is overdue, every started 30 min interval is billed.
Reservation is billed as it looked like when it started. Making it shorter during reservation as well as prematurely finishing the reservation doesn't affect billed duration. Therefore customers are encouraged to do all changes to the reservation before it starts. Important note: reservation system shows your trip in the last state, e.g. after shortening. This shortened reservation doesn't neccessarily need to be the same as the reservation you have entered and the reservation to be billed to you.
Kilometers are accounted by a fixed amount per each km driven. Price for the distance driven is calculated as the sum of the price for kms up to 200 plus the price for kms above 200.
If your reservation is longer than 24h the rule of maximum daily rate is used - each 24 hours are billed as 10 hours. E.g. 16h billed as 10h, 29h billed as 15h, 49h as 21h etc.
Absolutely! The last hour is not book when not used. Add a 1h buffer to each reservation to avoid stress and potential conflict with the next customer.
Always before reservation starts. If you shorten the reservation while in progress we will bill you with the next 24h hours from the originally booked hours (starting with the moment you have cancelled your reservation). The maximum daily rate rule applies here as well.

Yes. Expenses in foreign currencies will be refunded according to the exchange rate valid at the day of your expense.

The expense must be supported by a tax document, which you take a picture of and send during the booking via the "Cashback" button in the booking application or by e-mail. Then insert the signed receipt into the green folder in the vehicle. More information here.

We will refund: fuel liquids (no premium fuels), bulbs and other operating stuff necessary to run the vehicle car wash (with a receipt) manual wash in a box or vacuum cleaning (also without a receipt) car reparation on the trip after an accident (phone acceptance needed) We will NOT refund: car reparation after a traffic accident caused by you. Insurance rules apply here. foreign highway stickers (Czech highway vignettes are included in each car) unapproved car towing expenses not proven by receipt (exceptions above) unapproved reparation or maintenance fines (fines cause by you will be billed to you in the next billing period), premium fuels

Insurance

All cars have mandatory insurance following from the Czech law. As for the all risk insurance Autonapůl negotiates different types of insurance for different vehicles to optimize the costs. You do no need to care. The insurance terms and conditions and participation are the same for all Autonapůl vehicles.
If a traffic accident happens property of Autonapůl has been damaged. Autonapůl constitutes the third party, which has not been direct participant of the accident. Therefore, it is always necessary to fill the accident form (available at each car) and call police in order to identify the accident guilty party. According to this decision rules of participation apply. If you are not sure don't panic. Call helpline and we will help you with the next steps. Lifes and health are the most important and we can handle property damage.

If you haven't caused an accident you pay nothing. All costs will be paid by an insurance company of the guilty party.

If you cause an accident the rule of 25% from damage over CZK 10 000 capped at CZK 50 000 applies. A couple of examples.

If the damage is CZK 3 000 your participation is CZK 3 000. If the damage is CZK 10,000 your participation is CZK 10000. If the damage is CZK 100 000 your participation is CZK 32 500. If the damage is CZK 200 000 your participation is CZK 50 000.

 

The deductible is reduced by the Jistota Plus insurance. The cost of more peace of mind incurs a fee, which is charged separately for each booking at the rate of one hour's booking. It therefore varies according to the category of car booked. It does not vary depending on the length of the booking or the number of kilometres travelled. Then, in the event of any accident, you are fully covered for damages up to a maximum of CZK 5 000. Above this amount, you pay nothing, so even if the damage is CZK 200 000, your deductible is still CZK 5 000.

 

The participation will be added to your invoice.

If you cause a vehicle damage and it is not a traffic accident (usually a small scratch at a parking lot) the same rule as for the accident apply. Of course you do not need to call police. Just call the helpline to let us know which repairs we need to handle. Companies! If you use Autonapul costs for tax deduction please pay consistently with CCS. Accounting other costs may be complicated from the accounting point of view.

Invoices

You currently have two options:
- Monthly billing: your bill is sent to you by email for the calendar month that has just passed, typically by the 5th of the following month. In the monthly billing you will see all bookings that have ended in that month. The bookings on the interface of the months are placed according to the end date. The due date of the invoice is 14 days.
- Pay for each booking separately: you must have entered your credit card in the Autonapůl app. Before the start of the booking, typically about 24 hours, you will be charged a so-called prepayment, i.e. the bank will block the expected amount for the ride and transfer the final amount to our account after the booking is completed.
Everyone is automatically pre-billed on a monthly basis. To change to card payment, you must enter your details in the app and inform us at autonapul@autonapul.cz.
If you are using Autonapůl for both private and business purposes, you can set up private trips to be paid by card and business trips to be invoiced to an ID number. However, you must consistently tick the business travel box in the booking system for each booking.

Yes. Enter your credit card number into the Autonapůl app on your mobile phone. This will automatically activate this billing method for the future.

Before the booking begins, the bank will block the estimated amount for your ride, so you can be sure that everything will run smoothly. It's called prepayment 24 hours before the ride.

Once the rental is over, the blocked amount will be adjusted based on the actual booking time and mileage, and we'll deduct exactly what the trip actually cost (if more was blocked, we'll refund the overpayment).

You will receive two notifications in your email when the booking is completed:

  • Confirmation of the amount charged.
  • A full statement of the trip - an invoice.


Set a one-time limit on your card at the expected cost of the longest annual borrowing (can be found in the app), at least 10 000 CZK.

You can pay for Autonapůl service via encashment enabling. How to set it up: Allow to encash from an account Autonapůl č. 2300203634/2010 (FIO banka). Frequency 1 per month, limit double your highest invoice and do put neither variable, specific nor constant symbols. Let us know your account number and intention to use encashment at fakturace@autonapul.cz

Yes. You can (typically to your company or your employer). Please send us your invoice details to fakturace@autonapul.cz and we will let you know the details.