Reservations and trips
We will refund:
liquids, bulbs and other operating stuff necessary to run the vehicle
car wash (with a receipt)
manual wash in a box or vacuum cleaning (also without a receipt)
car reparation on the trip after an accident (phone acceptance needed)
We will NOT refund:
fuel differing from the car fuel
car reparation after a traffic accident caused by you. Insurance rules apply here.
foreign highway stickers (Czech highway stickers are included in each car)
unapproved car towing
expenses not proven by receipt (exceptions above)
unapproved reparation or maintenance
fines (fines cause by you will be billed to you in the next billing period)
If you haven't caused an accident you pay nothing. All costs will be paid by an insurance company of the guilty party.
If you cause an accident the rule of 20% from damage over 5,000 CZK capped at 30,000 CZK applies. A couple of examples.
If the damage is 3,000 CZK your participation is 3,000 CZK. If the damage is 10,000 your participation is 6,000 CZK. If the damage is 100,000 CZK your participation is 25,000 CZK. If the damage is 200,000 CZK your participation is 30,000 CZK.
You can decrease your participation by buying "Insurance Plus" for 99 CZK per month. Then you participation cap is 3,000 CZK. So even if damage is as high as 200,000 CZK you still pay only 3,000 CZK.
The participation will be added to your next invoice.
You can pay for Autonapůl service via encashment enabling. How to set it up: Allow to encash from an account Autonapůl č. 2300203634/2010 (FIO banka). Frequency 1 per month, limit double your highest invoice and do put neither variable, specific nor constant symbols.
Let us know your account number and intention to use encashment at firstname.lastname@example.org
Yes. You can (typically to your company or your employer). Please send us your invoice details to email@example.com and we will let you know the details.