We are introducing a new feature that will make it easier to account for your expenses that were not paid by CCS card - e.g. refuelling abroad.
Now you just need to take a photo of the receipt and upload it to the system using the mobile app (Android / iOS). The only condition is that this must be done during your reservation.
How to do it?
Press the "Cashback" button and upload a photo of the receipt. You can also email the receipt to autonapul@autonapul.cz. This way, we will reimburse you in the next invoice, i.e. at the same time as the billed ride.
Of course, it's still best to pay your expenses using the CCS card, which works in both the Czech Republic and Slovakia. The CCS card can easily be used to pay for the relevant fuel, windscreen washer refills and car washes.
For expenses without a receipt, e.g. for a vacuum cleaner or washing with a vaporizer, just send us an email.
IMPORTANT:
However, you must still provide us with the original receipt, we need it for our accounting records. Therefore, as before, be sure to write your name legibly on the original receipt and place it in the green folder.
An overview of the buttons that are now available in the app during your reservation:
Edit - if you want to change the end of your reservation. More in the Pricelist.
Damage - if you have found damage to the car or caused it, report it immediately during your reservation.
Found - leave the find item in the car, just take a photo of it and send the photo using the app. For a list of current finds, visit autonapul.cz/lost-and-found
Cashback - serves to report your expenses related to the operation of the shared car as evidenced by the receipt
Support - this button connects you directly to the helpline.